ISO 9001 standard provides a framework of globally recognized principles of quality management including:
These are also known as the key principles of quality management.
The focus is always on achieving conformity of products and services to meet customer needs and expectations.
ISO 9001 quality management system is for every organisation who wants to become more effective in their industry: ISO 9001 is applicable to both service sector industries as well as manufacturing sector industries. It is adaptable by any size of an organisation large or small, multinational or local, public or private as it offers the same scalable benefits for each organisation. It looks beyond just the contractual customer and it takes to account other interested parties who may be end users or consumers.
ISO 9001 was frst published in 1987 and since then has been used by organisations worldwide to show that they can offer consistently good quality products and services as well as to streamline processes and to become more effcient. It is called the mother standard among all ISO standards, it forms the basis of business process management system and lays the foundation of process and system management in an organisation.
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We can provide an independant of your management system (MS) before and/of after the commencement of the Stage 1 audit of the initial assessment process
First, we gain an understanding of your business to assess whether your documented policy, objectives, continual improvement plans and procedures meet the requirements of MS standard. The readiness of your implementation programme is also assessed.
Then we audit your MS in action, to check that your declared policy, objectives and targets have been effectively communicated, and that your continual improvement plans and procedures are working in practice. Certification is then awarded after successful closures of any outstanding issues.
After you have achieved certification, we undertake regular ongoing audits of your MS to ensure that it is being maintained and that it continues to meet the objectives of your organisation and the expectation of your customers.
The certificate is valid for 3 years. A recertfication audit is conducted on the full MS before the expiry of the certificate.
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